Guided by an editorial advisory board of university educators and practitioners, this text expertly combines both practical elements and guiding principles, and it is sure to be useful to students and novice and experienced reference professionals seeking a core reference text, as well as educators in the field of library and information studies. The chapters are well organized and are enhanced with abundant lists of recommended reading materials and rich bibliographies. I thought that was going to be dry as sand. Reference Services are quickly taking a leap into the 21st century, but this text focused heavily on print information and reference. Uma Hiremath is Executive Director at the Ames Free Library, Massachusetts. Customer service is our top priority! To cap it all, this edition ends with two indexes, reference resources and subjects.
Half the material really serves as a reference source for various types of reference sources - and thus not the easiest material to be tested on. Kathleen Kern and Beth S. The first half of the book is about reference service, history, ethics, the reference interview, instruction and of course search strategies plus other topics. In this new edition, editors Kay Ann Cassell and Uma Hiremath account for the changing nature of reference services by including an entirely new chapter on Reference 2. Tyckoson Chapter 2: Ethics Emily J. Chapter 1 introduces reference and information services by presenting a synopsis of the development of reference service, ethics that apply to it, kinds of information service, selection and evaluation of resources, staff and services, and adaptation to the changing nature of reference. Some of the information is dated though it is a fairly new 2011 book.
Reference and Information Services An Introduction, 5th Edition by Linda C. The main point of a reference librarian's existence is summarized on p. Chapter 3 explains the search techniques for finding answers to reference questions as well as steps to avoid a scattershot search. I can see why this book is the perfect tome for beginner librarians to read--it covers just about every subject about reference services imaginable, and is updated fairly often the most recent 5th edition was published in 2016. She has worked in academic libraries and public libraries as a reference librarian and as a library director. Best of all, if after reading an e-book, you buy a paper version of Reference and Information Services: An Introduction.
Grad school can be fun, but pleasure reading is on hold. The second part of the book describes different kinds of reference resources and how best to use them; for example, there is a chapter on dictionaries, a chapter on almanacs, etc. Singer Chapter 14: Licensing Electronic Sources Rick Burke Chapter 15: Search Strategies for Online Resources Melissa A. It links you—and through you, your patrons—to the significant changes that have occurred in reference and information sciences with emphasis on the growth of digital content. In Part I, Concepts and Processes, chapters have been revised and updated to reflect new ideas and methods in the provision of reference service in an era when many users have access to the Web. Each chapter concludes with an updated list of additional readings to guide further study. The material is not all-inclusive, nor should it be.
I read this for a class on reference services; as much as I enjoyed the class itself, I do wish this textbook were at least somewhat engaging. Additionally, efforts will be made to keep the book up-to-date, as the authors will supply information to a companion website, hosted by the publisher. Of particular interest is the Tyckoson article in the very beginning and the articles about reference source types at the end. Throughout the authors emphasize assisting users and, more important, teaching them to become skilled and savvy researchers. She is a past president of both the Association for Library and Information Science Education and the Association for Information Science and Technology and is a recipient of the Isadore Gilbert Mudge Award from the Reference and User Services Association for distinguished contribution to reference librarianship.
The result is a polished edition meant to be as useful as possible to students, teachers, and reference librarians. A user favorite through four previous editions, the fifth edition of this classic text remains an ideal resource for anyone seeking to master the latest nuances in reference and information services. Edited by reference authority Linda C. The tables scattered in most chapters are good memory aids as they show capsulized information about reference resources. Kay Ann Cassell and Uma Hiremath, editors. It's not exactly a fun read, and it does get repetitive at times, but it also is - drumroll please - a great reference work. The chapter on selection and evaluation of sources addresses the changing nature of reference collections and how to evaluate new types of sources.
A host of specialists have contributed to the collection. A new companion Web site will provide links to Web-accessible readings and resources as well as additional scenarios for discussion and example search strategies to supplement those presented in the text. While it had some useful information, such as the Reference Interview, most of this was confined to the pop-out boxes interspersed throughout the chapters. Third-party sites are multimedia services that allow you to read and download e-books. Turns out, that was may favorite part.
The main point of a reference librarian's existence is summarized on p. We understand how to judge which sources are credible, and we know search techniques that find resources that simple searching cannot. This text was a bit of a mixed bag when used for my class. Its broad scope and organizational clarity will benefit students and practitioners. I read the entire thing--even the few chapters that weren't assigned, because there was interesting information. The inclusion of this list is appreciated as it can be used as yardstick to check one's current reference collection. The chapter on selection and evaluation of sources addresses the changing nature of reference collections and how to evaluate new types of sources.
This is a textbook I expect I will be turning to in the future. Wong, the single-volume work is presented in three parts. If there is a choice of file format, which format is better to download? Precisely what the text says it is. She now teaches in the School of Communication and Information at Rutgers, the State University of New Jersey. In Part I, Concepts and Processes, chapters have been revised and updated to reflect new ideas Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of Reference and Information Services takes the introduction to reference sources and services significantly beyond the content of the first three editions.
Every interaction we have with teens is an opportunity to make a difference in their lives, either by being the one person that smiled at them today or being the one to give them the perfect resource for their paper. I read the fourth edition. The 2 indexes in the back are good starting points to find out the names of useful basic resources, from Encyclopedias to databases, and from atlases to census reports. A reference book about reference; I never would have expected that. Great condition for a used book! The book is arranged into four major parts: fundamental concepts, an introduction to major reference sources, special topics in reference and information work, and development and management of reference collections and services. This edition is a welcome update to the previous edition as it continues to sort out relevant information in the ever-changing world of reference. I expected that to be enlightening and it was.